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Smart IT

Go to Smart IT/Remedy

Mobile for Smart IT

  • Installing the app on Android Installing the app on Android
  • Installing the app on iPhone Installing the app on iPhone
  • Scanning and receiving an end user asset Scanning and receiving an end user asset
  • Sign-on instructions Sign-on instructions

Managing Your Ticket

  • Via the ticket console Via the ticket console

Incident Management

  • Quick Reference Guide with priority impact and urgency Quick Reference Guide with priority impact and urgency
  • FAQ Incidents FAQ Incidents
  • Video tutorials Video tutorials

Work Orders

  • Quick Reference Guide Quick Reference Guide
  • Quick Reference Guide with priority impact and urgency Quick Reference Guide with priority impact and urgency
  • FAQ Work Orders FAQ Work Orders
Go to Smart IT/Remedy
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